Testimonials & Client Stories

“I have worked on more than 50 oral-history projects during the past 17 years for such institutions as the Chicago History Museum and the University of Chicago.  Transcription Professionals provides just that: near-perfect transcriptions which require little editing and minimal guidance.  [Before Transcription Professionals, ] I worked with one voice-based [voice-recognition-software-based] transcription service, but the transcriptions were so poor I was forced to have them re-transcribed.  I went to Transcription Professionals!”
– Timothy J. Gilfoyle, Professor and Chair of History, Loyola University, Chicago; Associate Editor, Journal of Urban History

“I can’t say enough good things about Transcription Professionals. Writing books is hard enough without worrying about transcripts, quality and the many other things that can go wrong. They were fast, accurate and returned the tapes in great shape and promptly. They have become my default partners in any transcribing I need in the future.”
– Charles Madigan, author, Evanston, IL

“My company was engaged to manage a retail study involving interviews with top executives around the world. We knew we needed a high quality, intelligent transcription service to meet our deadlines, work with business language, and be flexible enough to work with thick [British] accents in some of the interviews. After talking with several transcription companies, I selected Transcription Professionals based on their affordability and excellent references. It’s the best decision I made on this project!

I was delighted that all our work went to one transcriptionist–Sidney–who became a very valuable member of our project team. Not only did Sidney meet all our deadlines, but she also did an excellent job of learning our subject matter, accurately transcribing all of our interviews, and was always friendly and easy to work with. I am pleased to be a reference for Sidney and Transcription Professionals and would be glad to speak with anyone regarding my excellent experience with the company.”
– Jane Fitzjerrell, Consultant, McMillan Doolittle LLP, Chicago

“I have used Transcription Professionals for several of my research projects. My interactions with Paula and her transcription staff have always been professional and expedient. The transcriptions of my interviews and focus groups were thorough, accurate, and perfectly formatted. The turn around time has been short (just a few days), and I believe the prices are very reasonable. Working with this company has been of immense help to me in my qualitative research.”
– Demetra John, University of Illinois, Chicago

“Transcription Professionals did an outstanding job transcribing interviews for our documentary film ‘Refrigerator Mothers.’ Gina Cook transcribed with great accuracy what were often lengthy and intellectually complex interviews with multiple speakers. Turnaround time on the transcripts was fast and the work was done at a very reasonable cost. The transcripts were invaluable in the editing room! I would recommend Transcription Professionals anytime for the high quality of their work and the very professional attitude of the transcriptionists.”
– J.J. Hanley, Producer of “Refrigerator Mothers” documentary for PBS’s POV series, Kartemquin Education Films, Chicago

“Transcription Professionals did a fantastic job! The transcripts were incredibly accurate, and the turn-around time exactly as promised. Both the management and staff were extremely professional and courteous, and responded quickly to any questions I had during the project. In addition, the cost was very reasonable– the best price I could find for both the quality and speed. I highly recommend Transcription Professionals to others, and I will certainly use them again in the future! ”
– Tara Shochet, MPH School of Public Health, University of Michigan

“I’ve used other transcription agencies, but Transcription Professionals is far and away the most professional, delivering quality work on time every time. The submission process is easy to use, they communicate clearly throughout the process, and always deliver high-quality work. They are definitely my go-to now anytime I need transcription work.”
– Melissa Woods, Account Executive, c/change, Chicago

“Transcription Professionals provided outstanding attention to detail and excellent customer service that was instrumental in helping us complete our patient-education book. They were a pleasure to work with.”
– Paul Larson, President, Paul Larson Communications, Evanston, IL

“I’ve used ‘cheaper’ [transcription services] and I got what I paid for – and then had to spend hours going over it all and making corrections – that’s NOT a bargain. Had I known of your company was I in grad school, I would have become a customer many years sooner.

I have a tendency towards perfectionism, and I expect similar dedication to precision and quality from all other service providers I use, regardless of what field those providers are in.

Transcription Professionals has never given me even a nanosecond of disappointment.  Their high-quality transcriptions and their professionalism are nonpareil.  Their turnaround time with files has always come much earlier than my expectations.  Transcription Professionals’ pricing is equally competitive, and considering the level of excellence evident in their work — frankly they’re a genuine bargain.

Over the years that I have availed myself of the services at Transcription Professionals, I have been so appreciative of having the same transcriptionist working with my audio files, as she understands my needs and is attentive to the details important to me.  There is no finer customer service than what I’ve experienced with Transcription Professionals.  My work requires a high level of confidentiality be maintained, and on that score I’ve found Transcription Professionals to be extraordinarily reliable.

For all these reasons, I am delighted to be a repeat customer and I have recommended Transcription Professionals to colleagues and students needing transcriptions. If you are looking for a high level transcription at a great price — you need look no further than Transcription Professionals.”
– Miriam Wolfe, LCPC,  Chicago

I think back to the evil days before I discovered Transprofs with a mixture of dread and anger!!                
–Dr. Mark Ratner, professor emeritus, Northwestern University Department of Chemistry, long-time client