New testimonial for our AI-free transcription -- for security and problem-solving

“I have found Transcription Professionals to be more than worth the cost. Across the board their associates give exceptional customer service. The transcribers are prompt, helpful, and a pleasure to work with. I love working with people willing to brainstorm and work together to get the best product possible.

For instance, the transcribers I work take feedback regarding how much detail I need in each interview transcript and diligently use pseudonyms for both the interviewee and other people referenced in an interview. They do an excellent job capturing what is said in busy environments and wide ranging interviews.

Individual transcribers will also take the initiative to email me asking how I would like to proceed when there are questions around how much to transcribe and what name to give people. Therefore, I can be confident that my research ethics are not compromised during transcription and I am getting a product tailored to my needs.

Finally, the people I speak with in my research are concerned about their words being used to enhance large language models. By using Transcription Professionals I can confidently assure the participants in my study that no AI is being used to analyze their words. This is necessary to build trust and encourage honesty among my interviewees.

—Melissa Mazmanian, professor, University of California-Irvine, where we are a preferred vendor